Complaints/Dispute Resolution
The EU Commission has provided a platform for out-of-court dispute resolution under the link http://ec.europa.eu/consumers/odr/.
Consumers are given the opportunity here to initially clarify disputes in connection with their online order without the intervention of a court.
We are not willing and not obliged to participate in a dispute settlement procedure before a consumer arbitration board.
If you have any questions about this, you can contact us using the contact form.
Consumers are given the opportunity here to initially clarify disputes in connection with their online order without the intervention of a court.
We are not willing and not obliged to participate in a dispute settlement procedure before a consumer arbitration board.
If you have any questions about this, you can contact us using the contact form.